Philippa Craddock Ltd is committed to protecting and respecting your privacy.

This policy together with our Terms & Conditions sets out the basis on which any personal data we collect from you during your visit, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect customer information to process your orders, improve your shopping experience and to communicate about our products, services and promotions. When you visit, register or purchase gifts from Philippa Craddock, you may be asked for information including your name, contact details and debit or credit card information. We may also collect and study information about how visitors and customers use our website. This helps us to keep improving your online shopping experience.

We will use information that we collect about you lawfully in accordance with the Data Protection Act 1998. We do not pass on personal details of our customers to third parties. From time to time we employ other companies to perform functions on our behalf including delivering your gifts and processing debit or credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

If you have consented, we will email you with our seasonal newsletter and/or promotional information about new products or offers. You can opt out of receiving these messages at any time by simply notifying us by email or writing to us at Philippa Craddock Ltd, Pheasants Hatch, Piltdown, East Sussex TN22 3XR.

Please note that we will still need to contact you by email to confirm (and resolve any queries arising from) specific orders you make from Philippa Craddock. Where necessary to prevent fraud or reduce credit risk we may exchange your Personal Information with other companies and organisations.

Any changes we may make to our privacy policy in the future will be posted on this page. We have taken great care that your visit to our website is a positive one and that your privacy is always respected.

Your questions or comments regarding this privacy policy are welcomed by email or you can write to us at Philippa Craddock Ltd, Pheasants Hatch, Piltdown, East Sussex TN22 3XR United Kingdom.